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An organisation driven by values

Far more than just words, our vision and values are at the centre of everything we do.


Vision

It is our vision to be the world's most innovative and outstanding provider of benefits, solutions, and services to the gas business.

Culture and values

We have described our values in five statements. They are the core of Kosan Crisplant and how we do business. We thoroughly explain the importance of each statement to new employees when they come to work for us, and they are hung for everyone to see and to be reminded of daily.

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Be proactive and take ownership

We give our employees the responsibility and empowerment to manage their own time and tasks, to seek out opportunities themselves and take initiative in their daily work life. We trust that people flourish when given the chance and the authority to make their own decisions.

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Be passionately involved

In everything we do, we want to be passionately involved or not at all. Whether we interact with customers, partners, employees or others, you can rely on us because we are in it for the long haul.

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Share your knowledge - make others good

We believe in knowledge sharing, and our broad age composition and cultural diversity make the perfect environment for it. As a result, everyone is on the same page. In short, we enable each other, and we make each other better.

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Understand and help your customers

Understanding and helping people goes for every relationship we engage in. We know that customers are ambassadors - both good and bad - and we understand that if we treat our customers well, they might vouch for us and lead us to new customers.

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Don't leave anybody behind

Whether we're talking customers, partners or stakeholders in general, we stand by our commitment and we're not leaving until the job is well done. This includes training our staff to equip them for their tasks, returning to customers, again and again, to make adjustments, having spare parts in stock for all equipment for at least 10 years, and having a positive influence on the local communities where are present.

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Put the fish on the table

We have a culture in which it is OK, if not preferable, to address problems when they arise. The door to our CEO's office is always open. We are completely straight with our customers and tell them if we think they are not being smart about their filling equipment.