An organisation driven by values
Far more than just words, our vision and values are at the centre of everything we do.
Vision
It is our vision to be the world's most innovative and outstanding provider of benefits, solutions, and services to the gas business.
Culture and values
We have described our values in six statements. They are the core of Kosan Crisplant and how we do business. We thoroughly explain the importance of each statement to new employees when they come to work for us, and they are hung for everyone to see and to be reminded of daily.
Be proactive and take ownership
We are confident that responsibility and empowerment bring great results and new ideas. Therefore, we encourage all our colleagues to be proactive and take ownership of their tasks. When they seek out opportunities and take initiative, we are heading for improvement and innovation.
Be passionately involved
In everything we do, we want to be passionately involved or not at all. Whether we interact with colleagues, customers, partners or other stakeholders, you can rely on us because we are in it for the long haul.
Share your knowledge - make others good
We believe in knowledge sharing, and our broad age composition and cultural diversity make the perfect environment for it. As a result, everyone is on the same page. In short, we enable each other, and we make each other good.
Understand and help your customers
Understanding and helping people goes for every relation we engage in. We know that customers are ambassadors - both good and bad - and we understand that if we treat our customers well, they might come back - and perhaps vouch for us - in the future.
Don't leave anybody behind
Whether we are talking colleagues, customers, partners or other stakeholders, we are not leaving anybody behind. We stand by our commitment, and we are not leaving until the job is well done.
Put the fish on the table
We have a culture in which it is OK, if not preferable, to address problems when they arise. The door to our CEO's office is always open. We are completely straight with our customers and tell them if we think they are not being smart about their equipment.
